2022, A Year of Fruition

As the calendar rolls over to 2023, we find ourselves (yet again) looking back at a year that flew by. I’ll remember 2022 as a year where ideas came to fruition. I am grateful to have come this far, to witness the progress we’ve made. I count the strong state of Creating Margin and Fresh Clothes as blessings not of my own creation. 2021 saw our collaboration with a handful of integrator partners growing, while 2022 was the year we delivered for them. 2021 saw Fresh Clothes Laundry just barely cash flowing, while 2022 was the year it became profitable.

The development of a high performing team eluded us in 2019. Looking back, I realize I needed to grow as a recruiter, coach, and leader for my teammates. This year I had a chance to learn from those shortcomings, grow, and build a powerful, flexible, and enthusiastic team.

Looking Forward to 2023

The ideas and reinvestment in the company have continued through 2022, even more so given our headcount. I’d like to think that 2023 will bear more fruit of the kind we’ve seen in 2022. I expect we’ll face more tests than ever, such as financing capital to allow two different types of businesses to continue to grow. We’ll need to improve our processes and training to remain efficient as the work load increases across the board. We’ll have to differentiate our services to stand out from the crowd, and say “No thank you” to work that we may have taken in the past.

Macro economic factors are always the ultimate curve ball. I recently looked back at a presentation I gave to the team at year end 2019 about what to expect in 2020. Within 4 months, much of what I had written and planned on was obsolete.

This journey is so fulfilling. I approach each day with an attitude that I will give it my all. Beyond that – God’s will be done!

If you’re a customer – thank you for trusting us to serve you in the best way possible. For those of you following along, thank you for your support and encouragement. Best wishes to everyone in the New Year!